If there’s one noticeable thing about Cape Grace’s staff, it’s how they work as a team with one goal in mind; to ensure every guest and visitor is taken care of with the most exceptional service. Cape Grace’s General Manager, Nigel Pace, attributes this to great teamwork. Here are his top 5 tips for a successful team:
- Have a common goal that everyone can buy into and work towards.
- Recognise an individual’s expertise and tap into it.
- Empower people to use their own initiative and show trust in their capabilities.
- Let people perform without breathing down their neck.
- Allow staff to express themselves.
What are your top teamwork tips?