CAREERS
OUR MISSION
The singular excellence of Cape Grace relies on the collective effort of individuals.
Each individual is regarded as unique and in possession of the dignity and potential required to set this hotel amongst the World's finest
OUR VALUES
DIGNITY AND RESPECT FOR EACH INDIVIDUAL
Each person is unique and extremely valuable, and so deserves to be treated with dignity and respect.
HONESTY
We seek transparency and truthfulness in all situations, and respect the property of others and the business.
TRUST
Each individual is trusted and expected to act in a trustworthy way. When trust is high we can deal with change and mistakes. Trust is a two-way responsibility.
JUSTICE
We should always seek outcomes that are just to everyone. We strive for consistency and the redressing of wrongs.
FAIRNESS
Everyone who works or stays at Cape Grace should be treated fairly.
SERVANTHOOD
We are to be the other-person centred, delighting in each other's achievements and meeting each other’s needs.
SENSE OF RIGHT AND WRONG
Understanding of what is 'right' or 'wrong' based on our objectives, values and operating philosophy.
EMPATHY
We need to stand in another person's shoes and see the world through their eyes. This means listening to them and understanding.
WORKING AT CAPE GRACE
At Cape Grace, we place a great deal of importance on welcoming new members of our family. When recruiting, our philosophy is to employ individuals with values and attributes that mirror the hotel's, and in this way we feel that our staff experience a sense of place from day one. In addition to skills, we also look for authenticity and a passion towards genuine service.
As staff are our most important asset, we place a great deal of emphasis and commitment on their growth and development. Cape Grace prides itself on its exceptional employment practices; training programmes; and our focus on staff welfare. Not only do we provide superior training and development opportunities, the various employee benefits are also highly competitive! Staff welfare is given great attention – this shows through having our own team of Peer Educators; a Staff Forum of Employee Representatives; as well as many other initiatives.
We are extremely proud of our extensive training history and our focus on the "coaching and mentoring" approach to development. Our staff are encouraged to have a proactive approach to their own development and to motivate for specific courses that they feel would be beneficial. We offer a substantial amount of valuable courses in-house, through the added benefit of having our very own Hotel Trainer. We have a strong belief in the value of cross-training and development as a whole, as well as the importance of driving your own career!
To read more about just a few of our success stories, click here
SUCCESS STORIES
Tom Rutherford
Tom successfully completed his Hotel Management Course at Granger Bay Hotel School in 2005. His third year practical experience was at Cape Grace. Not too long thereafter Tom began to show potential and the desire and passion to grow within Cape Grace. In December 2005 he became a permanent member of our Guest Liaison team. His warmth, professionalism and infectious laugh made an impression.
His eagerness, hard work, dedication and the desire to achieve and succeed have been rewarded and recognized as he has been nominated as Employee of the month in January and November 2006 and voted as one of our Employee of the year 2006/ 2007 – a worthy winner.
In February 2007 he was promoted to a Senior Guest Liaison and a few months later, in July 2007 he was successfully appointed as one of our House Managers. He is currently an instrumental part of taking Signal to new heights as Restaurant Manager and we continue to support and nurture this incredible talent.
Jimmy Sigijimi
Jimmy joined Cape Grace 6 years ago as a houseman and has grown from strength to strength. He started off as a very hard but quiet worker. He was always willing to assist colleagues with anything and showed great respect for everyone in the hotel.
In June 2004 he was employed permanently as a Breakfast Runner in onewaterfront. There he was also seen as a great team player, always helpful and willing to go the extra mile.
Then in November 2006 he moved again, this time to Front Office as a Porter. After one and a half years in Front Office Jimmy decided to move to Procurement, where he is currently working as the Stores Controller. From his first day in the department he has learned a lot and has excelled at all his duties. He always completes his work with great attention to detail and keeps to deadlines. He is someone you can always depend on.
In September 2008 his great work was acknowledged when he was nominated for Employee of the Month.
It is always a pleasure to work with Jimmy because he is always happy and smiling, friendly and willing to help out with anything.
Jimmy, thank you for your great dedication all these years and we hope to see you grow even more!
