PRIVACY POLICY

Cape Grace analyses aggregate and non-personally identifiable data relating to usage of this site. E-mail addresses and other personally identifying data about you are made known to Cape Grace when submitted to us. In addition, we may use previously submitted E-mail addresses and other contact information to communicate with visitors to the Web Site.

CAPE GRACE BOOKING TERMS AND CONDITIONS

GENERAL:

Rates quoted are:

• Per room per night
• Inclusive of full breakfast
• Quoted in South African Rands (ZAR)
• Subject to change without prior notice
• Cheques are not accepted unless prior arrangements have been made with management
• Inclusive of 14% VAT (subject to change)
• The South African government requires that you have two blank pages opposite each other in your passport
• Exclusive of the tourism levy of ZAR 35 per room per night (subject to change)
• Breakfast charge is non-refundable
• It is recommended that reservations be made prior to arrival for our restaurant, Signal, our yacht, 'Spirit of the Cape' and the Spa at Cape Grace, as these venues are very popular
• Service charge is discretionary
• Rooms face the yacht basin or harbour
• All rooms and suites at Cape Grace are non-smoking
• Third-person or more policy: ZAR 660 (B&B) per person, non-commissionable
• Airport transfers can be arranged at an additional charge on request.  A cancellation fee will be applicable should a transfer be cancelled within 3 hours prior to collection time
• Check in time is 14h00
  Check out time is 12h00

CHILDREN:

• Children under 12 years sharing a Superior room with 2 adults are accommodated free of charge
• Children are accommodated on a fold-away bed
• Children breakfast charge : 0-2yrs = no charge, 3-11yrs = ZAR 110

CANCELLATION POLICY:

• Your credit card will be used to guarantee your reservation and you will not be charged until your arrival
• A full cancellation fee will apply if accommodation is cancelled less than 72 hours prior to the booked arrival date 
• In the event of a no-show, or should you not arrive on the stated arrival date, a full cancellation fee will be charged

FESTIVE SEASON - 20 DECEMBER TO 05 JANUARY

An initial deposit equal to one night's accommodation and levy to be paid by 30 June.

The balance of the payment is due by 31 August.

A full cancellation fee will apply if accommodation is cancelled after 30 November.

Any reservations including the night of 31 December is 
subject to a minimum five night stay.