COMPLIMENTARY SERVICES

•   Luxury transfer service within a 20km/ 12 mile radius, subject
     to availability
•   Day-use facilities for early arrivals and late departures
•   Communication Centre with 24-hour complimentary Internet
     access
•   Private guest library/ lounge
•   Complimentary Wi-Fi connectivity in all rooms and public areas
•   Daily local and international newspapers
•   Daily Cape orientation and wine tasting
•   Undercover and surface parking
•   Complimentary access and transfers to a local gym

GUEST LIAISONS

In a world overcome with haste and waste, it is a rare and quite wonderful thing to take it easy and turn down the din. At Cape Grace, you taking it easy, whatever that means to you, is our reason for being.

Our guest liaisons are passionate about investing personal time and effort into handcrafting your experiences: from warm well-oiled service and elegant comfort, to yacht outings and chauffeur-driven trips around historic Cape Town, we can customize every detail. The Cape Grace team is dedicated to surpassing your expectations and making your stay, whether work or pleasure, the most memorable ever.

Our guest liaisons speak a number of languages including English, Afrikaans, Xhosa, German, Italian, Spanish, French, Portuguese, Norwegian, Korean, Danish and Swedish and are available to assist throughout your stay.

THE FUNCTIONS TEAM

Our primary aim is to assist guests in creating truly special tailor-made dining experiences.  From planning exclusive cocktail parties, launches, whisky & wine tastings, weddings, private dinners & luncheons to that special honeymoon candle-lit dinner on the spa deck following a couples massage, no request is too big or too small.

BUSINESS AMENITIES

BOARDROOM
This formal yet intimate venue, accommodating up to 14 people, provides for all business requirements in comfort. The outside terrace, overlooking the yacht basin with Table Mountain behind, provides a perfect retreat from a busy agenda and private dining is easily catered for.

VIRTUAL TOUR
Boardroom

GENERAL SERVICES

• Secretarial service
• Photocopying, printing and faxing services are charged at hotel rates
• Hotel safe
• Express delivery and courier services
• Cell phone hire
• Car rental
• Complimentary citywide transfers
• Fax / modem lines
  
  

PERSONAL ASSISTANT SERVICE

We realise that many of our guests have responsibilities that don't go on holiday just because they do. Speak to us about arranging your very own Personal Assistant, who can professionally handle all of your communication or business needs while you enjoy your stay with us.

COMMUNICATION CENTRE
You will find our Communication Centre centrally located on the ground floor, close to the main public areas.

Equipment includes:
Six PC's with flat screen monitors linked to a combined printer, fax machine, scanner, photocopier and colour printer - internet access from these PC's is complimentary.

• A television broadcasting news channels
• A desk with international power sockets
• Complimentary wireless Internet access (1,024k international access). For non-residence, prepaid cards are available for purchase from the Cashiers Desk - The charge is ZAR 50 for 1 hour and ZAR 100 for 24 hours.
• Photocopying, printing and faxing services are charged at hotel rates
  
  
  

MEETING ROOM
The Communication Centre contains a private Meeting Room which can accommodate small meetings for up to 6 people.

Equipment includes:

• Flipchart/whiteboard
• LG Flatron Plasma television
• Console with computer connection to LG Plasma screen and power points, as well as wireless and cable broadband connectivity (1,024k international access)

Teleconferencing facilities are available on request in the Meeting Room or the Boardroom at an additional charge. This facility needs to be booked and confirmed in advance of the event.

LUXURY PRIVATE BMW TRANSFERS

All of our guests may make use of our private luxury BMW transfer service when available, which will deliver you to anywhere in the city or surrounds (complimentary within a 20km/12 mile radius).

Because when you're relaxing, the last thing you should have to worry about is getting around our beautiful city safely.

KIDS' SERVICES

Our younger guests are important to us. From the colourful and jam-packed activity packs presented to them on arrival to evening story time and the latest game consoles and books, we'd like them to feel especially welcome.

Ask about our recommended child-friendly Cape Town activities for daytime adventures or make a selection from our library of games and DVDs for in-room entertainment. Our specially created children's menu is always a treat and if you're planning on exploring the city at night, our professional childminders will look after your children with the utmost care. Should you require anything that is not listed below, we will gladly make arrangements to hire or purchase it on your behalf.

Entertainment

• On arrival, children will be presented with a Cape Grace welcome gift.
• Either story time or an exciting gingerbread man decorating activity will take place every evening at 18h00
• A selection of children's DVD's, game consoles, books and board games are available on request at no additional charge
• Disney Channel and Animal Planet TV Channel

Babysitters

Explore the city with absolute peace of mind. Our experienced and professional babysitters and childminders will look after your children with the utmost care.

Meal Time

• Children are treated to the chef's specially created menu in Signal restaurant
• High chairs are available if required

Emergency Supplies
Emergencies by their very nature are unpredictable and we understand that, which is why we are available at any time to assist you in any way we can.

• Disposable nappies
• Pacifiers
• Thermometers
• Bibs
• 24-hour doctor on call

Sleeping Arrangements

• Foldaway beds and pullout sofas available
• Cots available

Safety Equipment

• Car seats
• Toilet step and seat
• Swimming aids
• Baby monitors
• Socket covers

DISABLED FACILITIES

Specially designed Luxury rooms are conveniently situated on the ground floor and are carefully laid out with plenty of room for manoeuvring. These special rooms also have a full range of assisted disabled facilities to ensure a luxuriously comfortable stay.

GUEST ROOM FEATURES

• Roll-in shower
• Grab bars around the bath and toilet
• Bathtub ramp, transfer boards and seat, available on request
• Shower seat, available on request
• Ramp access to the balcony, available on request
• Emergency plugs for respirators, breathing apparatus, etc... on a dedicated generator system

PUBLIC AREA FEATURES

• Ramp leading up to Reception from the porte cochère
• Wheelchair access to the ground floor public areas, including Signal Restaurant, the library and pool deck
• Public restroom on the ground floor
• Allocated parking bays
• Curb cut-outs